Privacy Policy

Your data, your trust, our commitment.

1. The Information We Collect

To provide you with our banking services, we may collect the following types of information:

  • Personal Identification Information: Name, date of birth, nationality, and contact details (address, email, phone number).
  • Financial Information: Account details, transactions, and payments.
  • Technical Information: Device details such as IP address, browser type, and operating system.
  • Other Information: Communications with our support team or surveys you participate in.

2. How We Use Your Information

  • Account Management: to process account creation, transactions, and account management.
  • Fraud Prevention: to detect and prevent fraudulent activities or unauthorized access.
  • Compliance: to comply with legal and regulatory requirements.
  • Service Improvement: to personalize your experience, improve our products, and analyze usage trends.
  • Marketing (with your consent): to send promotional offers, newsletters, or information about new services.

3. Sharing Your Information

Your privacy is important to us. We share your information only under strict circumstances:

  • With Service Providers: trusted partners who help us provide banking services.
  • With Regulatory Authorities: as required by law, we may disclose information to comply with legal obligations.
  • With Your Consent: we will ask for your explicit consent before sharing your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. You can control the use of cookies through your browser settings.

6. Your Rights

In accordance with GDPR, you have the following rights:

  • Right of access to your personal data
  • Right of rectification of your data
  • Right to erasure of your data
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations.

8. Changes to the Privacy Policy

We may update this privacy policy periodically. We will inform you of any significant changes by email or through our website.

9. Contact Us

If you have any questions or concerns about this privacy policy, please contact us:

  • Email: privacy@openbank-international.com
  • Phone: +33 7 57 75 56 57
  • Address: CANTABRIA S/N 28660 BOADILLA DEL MONTE, SPAIN

Last updated: 04/01/2026

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